XiKey Point of Sale System
Fast, reliable retail POS for the GCC - with full ZATCA compliance, bilingual support, and offline-first architecture
Fast Sales. Flexible Payments. Full Compliance.
A Windows desktop application built for speed - scan a barcode, add products, and collect payment in seconds. Works offline with a local SQL Server database and auto-syncs with HQ when connectivity returns.
- Instant barcode and QR code scanning
- Multiple modes: Sale, Return, Hold/Resume, Quotation
- Multi-payment: Cash, Card (Mada), Wallet, Split tender
- Multi-currency: SAR, AED, BHD, OMR, QAR, KWD, EGP, JOD
- Fully bilingual: English + Arabic (full RTL)
- Offline-first with automatic sync
Key Capabilities
Everything you need to manage sales operations with efficiency and precision
Sales Speed
Instant barcode scanning, fast search by name or code, and keyboard shortcuts. Complete a full sale in under 10 seconds.
Payment Methods
Cash, Mada card, e-wallet, and split tender across multiple methods in a single transaction. With automatic change calculation.
Customer Management
Complete customer registry with purchase history, loyalty points, balances, and addresses. Link a customer to an invoice with one click.
Returns & Refunds
Flexible return policy engine: partial or full returns, configurable time limits, and return reason tracking. With automatic ZATCA debit note.
ZATCA Compliance
Phase 2 compliant: XML e-invoices, encrypted QR codes, digital signing, and automatic submission to Fatoorah portal. VAT 15% inclusive or exclusive.
Session Management
Open and close sessions with cash counting, X and Z reports, automatic reconciliation between sales and actual cash, and drawer handoff between cashiers.
Complete Feature List
Over 70 built-in features covering every aspect of retail operations
Sales & Transactions
- Instant barcode & QR code scanning
- Smart product search by name, code, or barcode
- Omnibox: unified search bar for products, customers, and commands
- Sale, Return, Hold/Resume, and Quotation modes
- Quantity adjustment with per-line discounts
- Price override with manager authorization
- Transaction hold and resume across sessions
- Credit note creation and redemption
- Invoice preview, browser, and actions
Payment Processing
- Cash with automatic change calculation
- Live EDC terminal integration (Mada, Visa, NFC)
- Electronic wallet payments
- Split tender across multiple payment methods
- Multi-currency: SAR, AED, BHD, OMR, QAR, KWD, EGP, JOD
- Payment completion with receipt auto-print
- Cash drop and cash pickup from drawer
Customer Management
- Quick customer creation from POS screen
- B2B customer selection with credit terms
- Customer linking to invoice
- Purchase history per customer
- Customer balance and credit management
Loyalty & Promotions
- Loyalty points earning per transaction
- Points redemption at checkout
- Coupon code validation and application
- Promotional pricing engine
- Discount rules by product, category, or customer
Charity & Vouchers
- Charity donation dialog at checkout
- Charity voucher validation
- Voucher creation, enquiry, and printing
- Gift card issuance and balance redemption
Session Management
- Session opening with cash count
- Session closing wizard with Z-report
- Automatic cash reconciliation
- Session lock and unlock
- Shift handover with manager approval and reconciliation report
- Auto-held sessions recovery
- Session summary with payment breakdown
ZATCA E-Invoicing
- Phase 2 full compliance
- XML e-invoice generation
- Encrypted QR code on every receipt
- Digital signing and Fatoorah submission
- Offline queue with auto-retry
- ZATCA submission status tracking
Printing & Receipts
- Thermal receipt printing (58mm/80mm)
- A4 invoice printing
- Thermal print preview
- Bilingual receipts (Arabic + English)
- Receipt reprint from invoice browser
Hardware Integration
- USB and Bluetooth barcode scanners
- Thermal receipt printers
- Cash drawer auto-open
- Customer-facing display
- Touch screen optimized interface
Security & Access
- Role-based access control
- Manager override for restricted actions
- Terminal lock screen
- Open drawer with authorization
- Complete audit trail
- Customer personal data protection per PDPL
Setup & Configuration
- Business setup wizard
- Company registration wizard
- Organization data collection wizard
- First-time setup guide
- License activation
- Connection profile manager
- Settings dialog
How It Works
A typical workday in four simple steps
Open Session
Log in, count the opening cash, and start your day. The system tracks every cash movement automatically.
Scan Items
Scan barcodes or search by name. Add quantities, apply discounts, and link the customer to the invoice.
Collect Payment
Cash, card, or split. Change is auto-calculated, the receipt prints with a QR code, and the cash drawer opens.
Close Session
Count the final cash, review the Z report, and hand off the drawer. Everything syncs to Branch Manager automatically.
Hardware Integration
Works with all standard POS hardware - plug in and start selling
Barcode Scanners
USB & Bluetooth - 1D & 2D
Receipt Printers
Thermal 58/80mm + A4
Cash Drawers
Auto-open on payment
Customer Display
Live price display
Touchscreens
Touch-optimized interface
See It in Action
Carefully designed interfaces for ease of use and speed
Included in All Plans
The POS system is the foundation of every XiKey plan
Perpetual license - pay once, own it forever. Optional annual support starting from 1,000 SAR/year.